Canned Scripts: Create Scripts for Screen Sharing or Command Shell Sessions

Access Console

Canned Scripts

Canned Scripts

Create custom scripts to be used in screen sharing and command shell sessions. The script will be displayed in the screen sharing or command shell interface as it is being executed. Executing a script in the screen sharing interface displays the running script on the remote screen.

For more information, please see Access Session Overview and Tools.

For more information, please see Open the Command Shell on the Remote Endpoint Using the Access Console .

Team Availability and Categories Filters

Filter your view by selecting a team or category from the dropdown lists.

Add New Canned Script, Edit, Delete

Create a new script, modify an existing script, or remove an existing script.

Add or Edit Canned Script

Script Name

Create a unique name to help identify this script. This name should help users locate the script they wish to run.


Add a brief description to summarize the purpose of this script. This description is displayed on the prompt to confirm that the user wants to run the selected script.

Command Sequence

Write the command sequence. Scripts must be written in command line format, similar to writing a batch file or shell script. Note that only the last line of the script may be interactive; you cannot prompt for input in the middle of the script.

Within the script, reference an associated resource file using "%RESOURCE_FILE%", making sure to include the quotation marks. Please note that the command sequence is case sensitive.

You can access the resource file's temporary directory using %RESOURCE_DIR%. When you run a script with an associated resource file, that file will be temporarily uploaded to the customer's computer.

Team Availability

Select which teams should be able to use this item.


Select the category under which this item should be listed.

Resource File

You may select a resource file to be associated with this script.


Add Category, Delete

Create a new category or remove an existing category.


Choose and Upload Resource

Add any resource files you want to access from within your scripts. You may upload up to 100 MB to your resource file directory.

If you upload a resource file with the same name as an existing resource file, there is a prompt to confirm replacing the file.

  • If you click YES, the updated resource file is uploaded and used for all applicable canned scripts.
  • If you click NO, the file is not uploaded.


Remove an existing resource file.