Screen Share with an Endpoint from the iOS Access Console

From the Screen Sharing page, tap the Play button to request view and control of the endpoint if screen sharing does start automatically. Once you have accessed the endpoint, it appears on your display. You will have full mouse and keyboard control of the endpoint, enabling you to work on it as if you were really there.

  • Tap once to left-click.
  • Double-tap to double-click.
  • Place your finger on the cursor and drag to navigate the mouse, OR If absolute mouse pointer position is turned on in your settings, place the mouse pointer wherever your finger touches the screen.
  • Double-tap an item and then drag to drag and drop.
  • Pinch to view the remote screen at a scaled size or at its full resolution. Zoom occurs where the fingers are placed, regardless of the current pointer location.
  • Tap with two fingers to right-click.
  • Scroll the mouse wheel by dragging three fingers
  • Tap three fingers to toggle the keyboard.
  • Tap and hold to locate the cursor, OR if absolute mouse pointer position is turned on in your settings, tap and hold to open a fly-out menu from which you can choose to left-click, right-click, or double-click.


On an iPad, if enabled in your settings, shake the device for a quick reference of screen sharing gestures.

On an iPad, all screen sharing actions are available at the bottom of the screen. On an iPhone, to access more screen sharing tools, tap the Menu icon located in the top right corner of the screen. Tap View Gesture Help for a quick reference of screen sharing gestures.

Screen Sharing Actions

Begin Screen Share

Begin screen sharing.

Stop Screen Sharing

Stop screen sharing.

Multi-Monitor Option

Select an alternate remote monitor to display. The primary monitor will be designated by a P.

Performance and Quality Option

Select the color optimization mode to view the remote screen. If you are going to be primarily sharing video, select Video Optimized; otherwise select between Black and White (uses less bandwidth), Few Colors, More Colors, or Full Color (uses more bandwidth). Both Video Optimized and Full Color modes allow you to view the actual desktop wallpaper.

Special Actions Option

Perform a special action on the remote system. Based on remote operating system and configuration, available tasks will vary. When operating in elevated mode, some actions can be run in System context. Alternatively, provide an administrative user's credentials to perform a special action in that user context.

Reboot Option

Reboot the remote system without losing your connection to the access session.
Privacy Screen Option Disable the remote user's screen view, mouse, and keyboard input. Restricted endpoint interaction is available only when accessing macOS or Windows computers. Restricted customer interaction is available only when supporting Windows computers. In Windows Vista and above, the endpoint client must be elevated. On Windows 8, this feature is limited to disabling the mouse and keyboard.

Keyboard Option

Access the keyboard to type on the remote screen.