Use Annotations to Draw on the Remote Screen of the Endpoint

Use annotation tools to collaborate with other users during shared sessions. Annotations provide an interactive way of communicating visually, reducing potentially frustrating situations and speeding processes.

While in annotation mode you can still use your mouse to move or control items on the remote desktop. Holding down the Shift key temporarily suspends annotation mode.

Enabling Annotations

Annotations icon

To start using Annotations, click on its icon.


Turning Annotations on

Clicking on any of the dropdown menu items turns the Annotations mode on. The following tools and functions are available:

  • Virtual Pointer
  • Pen
  • Rectangle drawing tool
  • Ellipse drawing tool
  • Eraser
  • Undo
  • Clear
  • Red, Black, or White colors
  • Thin, Medium, or Thick line


Use Annotations during Screen Sharing Session

You can select your tool from the Annotations dropdown menu or by right-clicking inside the remote screen area. If you click on the areas outside of the remote screen, the dropdown menu does not display.

Annotations appear on the remote screen to draw attention to specific points of interest or highlight areas as needed.


Turn Off Annotations

To turn off Annotations, select No Tool from the dropdown menu, or click Esc.

All annotations are deleted from the customer's screen when the session terminates.