Upgrade Endpoint Privilege Management for Mac
ePO will not recognize Endpoint Privilege Management
Version 5 of the Endpoint Privilege Management ePO Extension is compatible with older Endpoint Privilege Management
The recommended order to upgrade BeyondTrust Endpoint Privilege Management
- Upgrade the Endpoint Privilege Management ePO Extension
- Upgrade Endpoint Privilege Management Reporting (if in use)
- Upgrade Endpoint Privilege Management Clients
If you have a requirement to upgrade BeyondTrust software in a different order from that listed above, please contact your BeyondTrust representative.
Upgrade the Endpoint Privilege Management ePO Extension
When you are upgrading, the newer version of the Endpoint Privilege Management ePO Extension recognizes the existing Endpoint Privilege Management ePO Extension installation and prompts you to upgrade it. We recommend upgrading, as removing the installed Endpoint Privilege Management ePO Extension deletes your settings.
To upgrade the Endpoint Privilege Management ePO Extension, you need to use ePO to install the latest extension from Software > Extensions. When you upload the new Endpoint Privilege Management ePO Extension, ePO prompts you that this newer version of the ePO Extension will replace the previous extension. Click OK to upgrade the Endpoint Privilege Management ePO Extension. You do not need to restart ePO for the upgrade to take effect. Existing registered servers, client tasks, and server tasks are not affected.
If you see an error message that states "Please stop CopyFromStaging from running before upgrading the database," make sure that no new events are being processed by querying the above tables and try again.
This upgrade path can be applied to both standalone Reporting configurations and to configurations spread over multiple machines.
Upgrade Endpoint Privilege Management for Mac Clients
You can upload a newer version of the Endpoint Privilege Management
Depending on the type of installation, a restart of the endpoint may be required. When installing in silent mode, a reboot occurs automatically.
The Endpoint Privilege Management ePO Extension maintains backwards compatibility with the Endpoint Privilege Management
For more information, see the Endpoint Privilege Management for Mac Administration Guide.
Upgrade the Reporting Database Using SQL Scripts
Use these instructions to upgrade the Endpoint Privilege Management Reporting database where you cannot use the installer or need to do a manual installation, for example, EPM in Azure. SQL scripts are provided to manage these upgrades.
To upgrade an Endpoint Privilege Management Reporting database using SQL scripts:
- The SQL scripts are provided as part of the Reporting installers. Alternatively, you can contact BeyondTrust Technical Support for them.
There is a README file provided in this directory to assist you.
- Run the following SQL query to find the current version of the database. This returns the version of the database.
select * from DatabaseVersion
This SQL query works for Endpoint Privilege Management Reporting databases 4.5 and later.
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Execute the upgrade script where the name is the next version number and carry on applying these until the desired version is reached.
- Script_4.5.0_Updates.sql
- Script_5.0.0_Updates.sql
Please check the SQL log for any errors and contact BeyondTrust Technical Support if necessary.