Troubleshooting

This section serves as a reference for some of the more common issues users might experience.

Primaries

Registry Name Service (RNS) synchronizes data every two minutes by default. As a result, changes on the primaries aren’t propagated to secondaries immediately.

Policy Mode

Policy mode is not auto synchronized. Changing from Role Based Policy (RBP) to Script and vice-versa will not replicate. We recommend that the mode be manually toggled on secondaries when the primary changes via the Quick Actions menu.

Domain Names

We strongly recommended to use fully qualified domain names with RNS to reduce complexity of name resolution.