Troubleshooting

This section serves as a reference for some of the more common issues users might experience.

Primaries

Registry Name Service (RNS) synchronizes data every two minutes by default. As a result, changes on the primaries aren’t propagated to secondaries immediately.

Policy Mode

Policy mode is not auto synchronized. Changing from role-based policy (RBP) to script and vice-versa does not replicate. We recommend that the mode be manually toggled on secondaries when the primary changes via Settings & Configuration.

Domain Names

We strongly recommend using fully qualified domain names with RNS to reduce complexity of name resolution.