Manage Active Sessions

View Active Sessions

You can view a session in real time. Administrators, ISA users, or users that have been granted permissions to the asset through a Smart Rule that has the Active Session Reviewer role, can view Active Sessions in real time.

  1. Log in to the web portal.
  2. Click Menu and then click Active Sessions.

    View active sessions in Password Safe.

  3. Select a session.
  4. Click the thumbnail to open the session in a larger window.

Lock an Active Session

  1. Log in to the web portal.
  2. Lock an active session in Password Safe

  3. Click Menu and then select Active Sessions.
  4. Select a session.
  5. Click the Lock button to lock the user session, preventing further interaction with their session.

    The message displayed to the user is different for RDP and SSH sessions. See the examples below.

     

    Lock icon displayed to indicate RDP session is locked.

    RDP Message: Your session has been locked. Please contact your administrator.

     

    Message displayed to indicate SSH session is locked.

    SSH Message: Your session has been locked, please contact your Administrator.

     

  6. Click the Unlock button to unlock the session.

Alternatively, a session can be locked and unlocked when viewing the session in the session player window, by clicking the Lock and Unlock buttons.

Terminate an Active Session

  1. Log in to the web portal.
  2. Click Menu and then select Active Sessions.

    Terminate an active session in Password Safe

  3. Select a session.
  4. Click the Terminate button to immediately end a session.

     

Alternatively, a session can be terminated when viewing the session in the session player window, by clicking the Terminate button.

When terminating a session, it will automatically close and be removed from the Active Sessions table. The session will then be available to view in Replay Sessions.

Terminate and Cancel an Active Session

  1. Log in to the web portal.
  2. Click Menu and then select Active Sessions.
  3. Click the Terminate and Cancel button to immediately end a session and check in the request.

Alternatively, a session can be terminated and canceled when viewing the session in the session player window, by clicking the Terminate and Cancel button. The Terminate and Cancel button is only present for sessions initiated by regular users. It is not avaialble for sessions initiated by administrators or ISA users. It is also not available in Admin Sessions.

View Keystrokes in Active Sessions

Keystrokes are logged and viewable during active sessions as they are executed. Administrators can sort these keystrokes as they populate by selecting the Oldest to Newest or Newest to Oldest sorting options within the Keystroke menu.

Logged keystrokes cannot be selected during active sessions.