Optional U-Series Appliance Configuration

Perform Dell PowerEdge System Updates

Update the BIOS on a Dell PowerEdge Server

  1. Start the process by retrieving the BitLocker keys. You can do this in either of two ways:
    • Open File Explorer and look for an external drive with a label of U-Series Appliance-BITLOCK. There is a text file on this drive for each drive letter on the U-Series Appliance (one drive on most images and four drives on older U-Series 50 models).
    • If the internal USB has been removed and cannot be located, type the following command into a command window to display and save the BitLocker passwords:
      Manage-bde -protectors -get c:

      To pipe to a file type:

      manage-bde -protectors -get c: > "bitlocker C.txt"
  1. Get the service tag from the server in either of two ways:
    • Find the EST label on the front of the server and pull out the card.
    • When logged in to Windows, type racadm getsysinfo in a command line. The information returned contains the service tag number. This option is available only on newer iDRAC versions.
  1. Open a browser and go to https://www.dell.com/support/.
  2. Enter the service tag number.
  3. Click Drivers & Downloads.
  1. Change the Category to BIOS.
  2. Download the BIOS package and copy it to the U-Series Appliance.
  3. Double-click the downloaded .exe file and click Install.
  1. Follow the instructions and reboot the U-Series Appliance when prompted.
  2. If prompted, enter the BitLocker password on reboot.

Update the Chipset Drivers on a Dell PowerEdge Server

  1. Get the service tag from the server in either of two ways:
    • Find the EST label on the front of the server and pull out the card.
    • When logged in to Windows, type racadm getsysinfo in a command line. The information returned contains the service tag number. This option is available only on newer iDRAC versions.
  1. Open a browser and go to https://www.dell.com/support/.
  2. Enter the service tag number.
  3. Click Drivers & Downloads.
  1. Change the Operating System to Windows 2012 R2, Windows 2008 R2, or Windows 2016 depending on the U-Series Appliance image.
  2. Change the Category to Chipset.
  3. Download the chipset drivers and copy them to the U-Series Appliance.
  4. Run the downloaded installer and extract to a folder.
  5. In Windows Device Manager, right-click any unidentified hardware devices and click Update Driver.
  6. Select the browse location where the drivers were extracted earlier. The driver files are located in a subfolder here. Search for a folder with .inf files.
  7. Click Next and allow the driver to update.
  8. Continue as needed with any other unidentified devices.

Update the iDRAC Software on a Dell PowerEdge Server

  1. Start the process by retrieving the BitLocker keys. You can do this in either of two ways:
    • Open File Explorer and look for an external drive with a label of U-Series Appliance-BITLOCK. There is a text file on this drive for each drive letter on the U-Series Appliance (one drive on most images and four drives on older U-Series 50 models).
    • If the internal USB has been removed and cannot be located, type the following command into a command window to display and save the BitLocker passwords:
      Manage-bde -protectors -get c:

      To pipe to a file type:

      manage-bde -protectors -get c: > "bitlocker C.txt"
  1. Get the service tag from the server in either of two ways:
    • Find the EST label on the front of the server and pull out the card.
    • When logged in to Windows, type racadm getsysinfo in a command line. The information returned contains the service tag number. This option is available only on newer iDRAC versions.
  1. Open a browser and go to https://www.dell.com/support/.
  2. Enter the service tag number.
  3. Click Drivers & Downloads.
  1. Change the Category to iDRAC with Lifecycle controller.
  2. Download the latest version available and copy it to the U-Series Appliance (not the iDRAC Controller Integration).
  3. Run the downloaded file.
  1. Follow the instructions and reboot the U-Series Appliance when prompted.
  2. If prompted, enter the BitLocker password on reboot.

Configure iDRAC

You can use Integrated Dell Remote Access Controllers (iDRAC) to remotely manage your U-Series 20 or U-Series 50.

  1. At startup, press F2 to enter the setup menu.
  2. Select iDRAC Settings.
  3. Select Network.
  4. Set Enable NIC to Enabled.
  5. Configure IP address settings as specified by your network administrator (DHCP or static). Setting the NIC selection to Dedicated allows the physical iDRAC port on the back to be used only for iDRAC communication. Setting it to another port will allow it to share the same physical connection.
  6. Save your settings.
  7. If you use DHCP IP configuration, watch for the iDRAC IP address to be displayed at startup and record this for future use.
  8. Open a browser and enter the IP address associated with the iDRAC port. Use the default login credentials:
    • User: root
    • Password: calvin

For more information about configuring iDRAC, please refer to Dell product documentation.

iDRAC Commands

You can use the commands below to configure iDRAC settings from a Windows command prompt.

Setting Command
Enable

Racadm setniccfg -o

Set user account

racadm config -g cfgUserAdmin -o cfgUserAdminPassword -i 2 <password>

Set static IP

racadm setniccfg -s <IPv4Address> <netmask> <IPv4 gateway>

Set DHCP on

racadm setniccfg -d

Get info

Racadm getniccfg

Configure NIC Teaming or Link Aggregation

You must have the Broadcom management utility installed before continuing with these steps. On Microsoft Windows Server 2012 R2 U-Series Appliances, the Broadcom Advanced Control Suite 4 application is already installed. For Windows 2008 R2 U-Series Appliances, please contact BeyondTrust Technical Support to get the installer file. For Windows Server 2016, use the native Windows configurable options for NIC teaming, link aggregation, and VLAN configuration.

The U-Series Appliance has a Broadcom NetXreme II four-port network interface card. Work with your network administrator before you configure NIC teaming or aggregation. Your administrator must provide IP address information for the environment where the U-Series Appliance is being deployed.

Configure VLAN

Tagged VLAN Configuration on a Physical U-Series 20 or U-Series 50

You must have the Broadcom management utility installed before continuing with these steps. On Microsoft Windows Server 2012 R2 U-Series Appliances, the Broadcom Advanced Control Suite 4 application is already installed. For Windows 2008 R2 U-Series Appliances, please contact BeyondTrust Technical Support to get the installer file. For Windows Server 2016, use the native Windows configurable options for NIC teaming, link aggregation, and VLAN configuration.

VLAN Config: BASP Virtual Adapters

VLAN Config: BASP Virtual Adapters

  1. Run Broadcom Advanced Control Suite 4 from the Start menu.
  2. Filter by Team View from the top menu.
  3. Under Unassigned Adapters, select the adapter being used. If connected, it will have a green check mark.
  4. Right-click and select Create a VLAN, then click Next.
    1. Enter a Team Name (such as VLAN) and a VLAN Name (such as VLAN10), then click Next.
    2. Select Tagged, then click Next.
    3. Enter a VLAN Tag (such as 10), then click Next.
  5. Click Finish.
  6. Click Yes to acknowledge that there may be a temporary network interruption.
  7. Right-click on the team that was created from the previous step and click Add VLAN.
    1. Enter a VLAN Name (such as VLAN20), then click Next.
    2. Select Tagged, then click Next.
    3. Enter a VLAN Tag (such as 20), then click Next.
  8. Click Yes to add more VLANs and repeat, or click No if finished.
  9. Click Finish.
  10. Network configuration can be static or dynamic depending on your needs or on the environment. Both are configured just as a normal adapter is configured.

Virtual Guest Tagging (VGT) VLAN Configuration on a U-Series v20

  1. You must install the required driver within a Windows 2012 R2 guest operating system.
    1. Download ProWinx64 from Intel at https://downloadcenter.intel.com/download/23073/Intel-Network-Adapter-Driver-for-Windows-Server-2012-R2, then extract the contents to a temporary folder.
    2. Right-click the network adapter and click Update Driver Software.
    3. Click Browse my computer for driver software.
    4. Click Let me pick from a list of device drivers on my computer.
    5. Click Have Disk.
    6. Click Browse, then browse to the temporary location where you extracted the driver files.
    7. Click Next to install the driver.
  2. Repeat the above steps for each network adapter you have for the virtual machine.
  3. After all the adapters are updated, run the ProWinx64.exe file, rather than extracting it. You should now be able to install the Advanced Network Services VLANs.

Network Connection Properties dialog

  1. To configure VLAN tagging on a virtual machine:
    1. Open Device Manager.
    2. Right-click Network Adapter and select Properties. A VLANs tab is now available. This is not displayed before the ProWinx64.exe file is installed.
    3. Click New.
    4. Enter a VLAN ID (such as 10).
    5. Enter a VLAN Name (such as VLAN10).
    6. Click OK.
  2. Repeat these steps for as many VLANs as are required.

 

Network Connections showing each VLAN created

  1. There will now be a new network adapter displayed under Network Connections for each VLAN created.
  2. Network configuration can be static or dynamic depending on your needs or on the environment. Both are configured just as a normal adapter is configured.