Network and RDP Settings in the U-Series Appliance

Configure RDP

In your U-Series Appliance, RDP access is off by default. RDP access is not required for daily use, regardless of licensing or roles. BeyondTrust Technical Support can turn on RDP access for troubleshooting. RDP and two-factor activities are tracked with audit log entries in the Security event logs.

  1. From the Maintenance menu, select Network and RDP Settings.
  2. Toggle the Enable Remote Desktop switch to on.
  3. Toggle the 2-Factor required switch to enable the settings for two-factor authentication when using remote desktop.

If you need to disable two-factor authentication, you must first contact BeyondTrust Technical Support and request them to generate a time-limited password for you. You must enter this password before the toggle will switch off.

  1. Click Save RDP Settings.

Set an IP Address for the U-Series Appliance

You can obtain an IP address automatically using DHCP, or you can manually configure the IPv4 address.

  1. From the Maintenance menu, select Network and RDP Settings.
  2. Select a network card from the list.
  3. Toggle on the switch to Obtain IP address automatically, or toggle it off to set the IP address information manually.
  4. If setting the IP manually, enter the IP address, subnet mask, gateway, and DNS information.
  5. Click Update IP Settings.

Enter SMTP Server Settings

  1. From the Maintenance menu, select Network and RDP Settings.
  2. Enter the following SMTP settings:
    • Enable SSL: Select to enforce encryption policies on the SMTP connection.
    • Address: The IP address of the server.
    • Port: The port number of the server.
    • User: The username used to access the server.
    • Password: The server password.
  3. Click Update SMTP Settings.

Configure Proxy Settings

You can configure a proxy server if one is required for internet access.

  1. From the Maintenance menu, select Network and RDP Settings.
  2. Toggle the Use proxy server for external communication switch to on.
  3. Enter the IP address and port for the server.
  4. If the proxy server requires authentication, enter the credentials.
  5. Click Update Proxy Settings.

Manage BITS Throttle

  1. From the Maintenance menu, select Network and RDP Settings.
  2. Drag the slider to the appropriate level of throttling.
  3. Click Update BITS Throttling Setting.