Network and RDP Settings in the U-Series Appliance

Configure RDP

In your U-Series Appliance, RDP access is off by default. RDP access is not required for daily use, regardless of licensing or roles. BeyondTrust Technical Support can turn on RDP access for troubleshooting. RDP and two-factor activities are tracked with audit log entries in the Security event logs.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Network and RDP Settings.
  3. Toggle the Enable Remote Desktop switch to on.
  4. Toggle the 2-Factor required switch to enable the settings for two-factor authentication when using remote desktop.

If you need to disable two-factor authentication, you must first contact BeyondTrust Technical Support and request them to generate a time-limited password for you. You must enter this password before the toggle will switch off.

  1. Click Save RDP Settings.

Set an IP Address for the U-Series Appliance

You can obtain an IP address automatically using DHCP, or you can manually configure the IPv4 address.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Network and RDP Settings.
  3. In the IP Settings section, select a network card from the list.
  4. Toggle on the switch to Obtain IP address automatically, or toggle it off to set the IP address information manually.
  5. If setting the IP manually, enter the IP address, subnet mask, gateway, and DNS information.
  6. Click Update IP Settings.

Enter Email SMTP Server Settings

Enterprise Update Server has reached End of Life. SMTP Credentials will not be updated for that product.

You can configure SMTP settings for the appliance and BeyondInsight. The BeyondInsight SMTP settings are stored in the database, which might not always be available (for example, offline for maintenance). To ensure consistent SMTP access, appliance SMTP settings can also be configured.

Set the U-Series Appliance and BeyondInsight SMTP addresses and ports to enable the appliance software email notifications.

To configure the email settings, from the sidebar menu, select Integrations, and then select Email.

Appliance SMTP Settings

Email Notification configuration page

To configure the U-Series Appliance SMTP settings:

  1. Type in the SMTP Address.
  2. Set the Port Number.
  3. Check the box to Enable SSL.
  4. In the SMTP Authentication section, check the box to ensure SMTP requires authentication.
  5. In the Customize Email "From" Address section:
    • Set the System Email "From" Address to be used on all U-Series Appliance notification emails.
    • Type in a Recipient Address test email you can use to verify that the notifications are working.
    • Click Test Email. Verify the recipient email address you used for reception of the notification.
  1. After a successful test, at the bottom of the Appliance SMTP Settings, click Save Email Settings.

 

BeyondInsight SMTP Settings

To configure the BeyondInsight SMTP settings:

  1. Type in the SMTP Address.
  2. Set the Port Number.
  3. Check the box to Enable SSL.
  4. In the SMTP Authentication section, check the box to ensure SMTP requires authentication.
  5. In the Customize Email "From" Address section:
    • Type in a Recipient Address test email you can use to verify that the notifications are working.
    • Click Test Email. Verify the recipient email address you used for reception of the notification.
  6. After a successful test, at the bottom of the BeyondInsight SMTP Settings, click Save Email Settings.

Configure Proxy Settings

Enterprise Update Server has reached End of Life. Proxy Credentials will not be updated for that product.

You can configure a proxy server if one is required for internet access.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Network and RDP Settings.
  3. Toggle the Use proxy server for external communication switch to on.
  4. Enter the IP address and port for the server.
  5. If the proxy server requires authentication, enter the credentials.
  6. Click Update Proxy Settings.

Manage BITS Throttle

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Network and RDP Settings.
  3. Drag the slider to the appropriate level of throttling.
  4. Click Update BITS Throttling Setting.