Accounts and Licensing Settings in the U-Series Appliance

View Installed Software

Installed Software page

You can view the list of all software installed on the U-Series Appliance, including versioning info.

To view the software list, from the sidebar menu, click Software and Licensing, and then select Installed Software.

 

Manage Product Licensing

You can view the license information for the BeyondInsight and Microsoft products.

To view product licensing information, from the sidebar menu, click Software and Licensing, and then select Product Licensing.

BeyondInsight Licensing

BeyondInsight product licensing tab and info

Click the BeyondInsight tab. If licensed, the license information is displayed.

If not licensed yet or to apply a new license:

  1. Check your firewall first. License keys are generated via the URL https://licensing.beyondtrust.com.
    • If this appliance or this browser has access to the internet, make sure the licensing URL is in its firewall allow list.
    • If this appliance or this browser does not have access to the internet, make sure you can access the licensing URL from another web browser.
  2. Enter a Serial Number and click Submit Serial Number. If this appliance has access to the licensing URL, when you submit the serial number, the license key is automatically retrieved and added to the BeyondInsight License Key field below.
  3. If this appliance or this browser is not able to reach the licensing URL, go to https://licensing.beyondtrust.com. Follow the instructions there to get the license key.

    Enter the BeyondInsight License Key and click Submit License Key.

Microsoft Licensing

Microsoft product licensing tab and info

Click the Microsoft tab.

By default, Windows Server License is selected. If licensed, the license information is displayed.

  • If Windows is not activated and this appliance is unable to connect to the internet, open an RDP connection to the appliance. Once connected, right-click This PC, and then click Activate Windows and follow the instructions on the screen.
  • If not licensed, enter a Microsoft Product Key, and then click Activate Windows.

Customers who are authorized to use a Key Management Service (KMS) server can select the KMS option, which displays two fields to complete.

  1. Enter your Volume License Key.
  2. Enter the KMS server address that will validate and track the license. This is only valid on appliances created as volume images.
  3. Click Activate Windows.

 

Evaluation mode banner in U-Series Appliance Maintenance website.

If you do not activate Windows, messaging on the U-Series Appliance website indicates you are using the software in evaluation mode. The number of days remaining for the evaluation period is shown.

 

Key Management Service Support

After installation and configuration, if your server does not automatically discover the Key Management Service (KMS) server, you may receive a Windows activation failed message. Specify the KMS key and IP address again.

You can replace our key with a known Volume License Key and then call into your KMS server to count against your total (number of licenses).

To activate your volume license key:

  1. From the sidebar menu, click Software and Licensing, and then select Product Licensing.
  2. Click the Microsoft tab, and select the KMS option, which displays two fields to complete.
  3. Enter your Volume License Key.
  4. Enter the KMS server address that will validate and track the license. This is only valid on appliances created as volume images.
  5. Click Activate Windows.

For more information, please see Why did Windows activation fail on my EC2 Windows instance?.

Purge U-Series Appliance Data

 

Be careful! Purging the U-Series Appliance data erases the database, user configuration data, and events from the U-Series Appliance.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Accounts and Licensing.
  3. Under Purge All Configuration Data and Events, click Wipe Appliance. The data is purged from the U-Series Appliance.

Change Administrator Password

 

While it is possible here to change administrator usernames, we recommend contacting Support and discussing the implications of this action on your systems, before making any changes. The username change may affect various areas of your deployment, and require restarting services or appliances.

You can reset the U-Series Appliance administrator password, BeyondInsight administrator password, and BT Updater password. Make sure you review the password complexity requirements.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Accounts and Licensing.
  3. Under Change Admin Password, check the box for the password that you want to change.
  4. Change the password.
  5. Click Update Credentials.

If changing the U-Series Appliance administrator username or password, you must log back into the Maintenance page.

Use Two-Factor Authentication

Using a RADIUS server, you can require users to log in to the U-Series Appliance using a configured two-factor authentication method. You must configure the RADIUS server settings in BeyondInsight.

  1. On the sidebar menu, click LA (if you are in the new environment only).
  2. From the Maintenance menu, select Accounts and Licensing.
  3. Under Configure RADIUS Authentication,click the RADIUS Authentication Enabled toggle to on.
  4. From the RADIUS Settings Alias dropdown, select an available RADIUS server. This uses the settings configured in BeyondInsight to populate the hostname, port, request timeout, authentication mechanism, and initial action.
  5. Enter the username. This is the user account that is used to log in to the RADIUS server.

The RADIUS user account password must match the U-Series Appliance administrator password.

  1. Click Update Settings.