What's New in Bomgar PA 15.3


Get an overview of the newest features introduced in Bomgar PA 15.3, including:

  • Change Management Workflow
  • Endpoint Surface Analyzer
  • Jumpoint Management
  • Linux Service Mode Jump Client
  • Mass Import of Endpoints
  • Mobile Access Console Enhancements
  • Multi-Factor Authentication
  • Privileged Web Access Console
  • Session Forensics
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Transcript: What's New in Bomgar PA 15.3

Change Management Workflow

Bomgar access requests can now require a Ticket ID to be entered as part of the access request process. Once entered, the request is sent to your change management system, where it can be programmatically denied or allowed using the Bomgar API.

Endpoint Surface Analyzer

Know and control how critical endpoints are accessed throughout your organization. Be aware of the listening network port exposure for systems that you manage. Report and keep a running log of critical endpoint network exposure.

Jumpoint Management

Better manage your installed Jumpoints. Jumpoint information on /login now includes the host system's public and private IP addresses, hostname, and comments. Create Jumpoints as standalone or in clustered mode by adding multiple, redundant nodes under the same Jumpoint. Easily redeploy a Jumpoint to a new host, with the new Jumpoint replacing the old one for any existing Jump shortcuts associated with it. Additionally, Jumpoints no longer require a user to be assigned to them directly.

Linux Service Mode Jump Client

The Linux Jump Client has been modified to allow installation as a service. During installation, the service creates its own user account to monitor active sessions on the endpoint. A service mode Jump Client allows for capabilities such as reboot and auto-reconnect, running applications as an admin, and Jumping to the endpoint even if no user account is currently logged in.

Mass Import of Endpoints

When creating a large number of Jump shortcuts, you can import them via a spreadsheet in the /login interface or via the API. Importing Jump Items saves time and effort over manually adding each one in the access console.

Mobile Access Console Enhancements

From your iOS or Android mobile access console, use Remote Jump shortcuts and Remote Desktop Protocol shortcuts to securely connect to endpoints. Additionally, from your mobile access console, access Jump Items which have in place a Jump Policy requiring external authorization. Specify a message and a timeframe for future access. Once access is approved, you can access the Jump Item during the authorized time frame.

Multi-Factor Authentication

Implement native multi-factor authentication using a secure second factor access code emailed to a user. After the local user enters their username and password in either the access console or /login, they receive an email with a secure access code which they must enter before login succeeds.

Privileged Web Access Console

Gain secure access to endpoints through a web-based access console. The web access console removes the requirement of having to download and install the Bomgar access console client, enabling quicker access from more locations.

Session Forensics

Command shell recordings are now included in Session Forensics searches. Successful matches in stored shell recordings automatically take the user to that point in time in the recording.