Check the Status on AD Bridge Services

Check the Status of the Authentication Service

You can check the status of the authentication service on a Unix or Linux computer running the AD Bridge agent by executing the following command at the shell prompt as the root user:

/opt/pbis/bin/lwsm status lsass

If the service is not running, execute the following command:

/opt/pbis/bin/lwsm start lsass

Check the Status of the DCE/RPC Service

The DCE/RPC service manages communication between AD Bridge clients and Microsoft Active Directory.

On Linux and Unix

You can check the status of dcerpcd on a Unix or Linux computer running the AD Bridge agent by running the following command as the root user:

/opt/pbis/bin/lwsm status dcerpc

If the service is not running, run the following command:

/opt/pbis/bin/lwsm start dcerpc

Check the Status of the Network Logon Service

The netlogon service detects the optimal domain controller and global catalog and caches the data.

On Linux and Unix

You can check the status of netlogon on a computer running the AD Bridge agent by executing the following command as the root user:

/opt/pbis/bin/lwsm status netlogon

If the service is not running, execute the following command:

/opt/pbis/bin/lwsm start netlogon

 

If the error message Failed to verify DC <Domain Controller Name>. (error <number>) is logged in the agent's syslog files, enable debug logging on the agent. If the incident occurs again, please submit the debug logs to support for review.

Check the Status of the Input-Output Service

The AD Bridge input-output service, lwio, communicates over SMB with external SMB servers and internal processes.

You can check the status of lwio on a Linux or Unix computer running the AD Bridge agent by executing the following command as the root user:

/opt/pbis/bin/lwsm status lwio

If the service is not running, execute the following command:

/opt/pbis/bin/lwsm start lwio

Check the Status of GPAGENT Service

The AD Bridge Group Policy service, gpagent, communicates with the AD Bridge domain controller and pulls down group policies.

You can check the status of gpgaent on a Linux or Unix computer running the AD Bridge agent by executing the following command as the root user:

/opt/pbis/bin/lwsm status gpagent

If the service is not running, execute the following command:

/opt/pbis/bin/lwsm start gpagent

If the agent is not joined to the domain, gpagent will not be running.