Undocumented Exception


When attempting to join a domain, the following is returned:

Error: Undocumented exception [code 0x00009efc] An undocumented exception has occurred. Please contact BeyondTrust technical support and use the error code to identify this exception.


This error typically occurs if there are host name or DNS issues with the computer object and the account used does not have the right to set the required attributes.


Confirm that the host name is correct and matches the DNS entry.

Confirm that the account used with the domainjoin command has the right to update the servicePrincipalName and dNSHostName attributes of the computer object.