BeyondTrust

About BeyondTrust

BeyondTrust is the worldwide leader in intelligent identity and access security, empowering organizations to protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world. Our integrated products and platform offer the industry's most advanced privileged access management (PAM) solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments. 
Learn more at www.beyondtrust.com

Job Summary

The Customer Experience Analyst is responsible for gathering, monitoring, and analyzing incident data to help improve the experience of our customers when working with Technical Support.

Essential Duties and Responsibilities 

Requirements

Desirable Skills but not Required

 

BeyondTrust is an EEO/AA/Disability/Vets Employer and an equal opportunity employer, offering a competitive salary with excellent benefits. We welcome all candidate applications who meet the minimum qualifications listed above.

What truly makes BeyondTrust special are the people – people who keep the culture strong and make working here exciting, rewarding, and ultimately fun!

Search @beyondtrust and #beyondtrustlife on Twitter and LinkedIn to find out more.

 

"Our team is very focused on communication and collaboration, enabling us to learn from each other’s experience, skill sets and talents. We’re passionate and always ready to help each other."

Daniel, Sales, Frankfurt, Germany

Over 30 years of innovation for over 20,000 customers