About us:

As a global leader in cyber security, our people are the single greatest asset we have at BeyondTrust. Every day, there are new problems to solve, challenges to overcome and opportunities to make a difference to our customers. As an industry leader, we are committed to finding talented, exceptional people and empowering them to excel. Become part of a fast-moving, forward-thinking environment, discover colleagues that are more like family, and experience a market-leading offering of incredible workplace perks. Are you ready to take your career above and beyond?

What you will do:

The Customer Success Specialist is part of a team working collaboratively to secure and expand the renewals business of the company. You will communicate directly with external contacts including but not limited to customers, resellers and partners as well as with internal departments to effectively maintain and improve upon the processes and procedures in place to maximise renewal bookings and improve customer satisfaction and experience. Day to day activities will include the following:

 How will I be successful in the role?

 What traits will make me successful?

 Why BeyondTrust?

Our Manchester office makes working here pretty special – complete with onsite gym and games room we offer free lunch every Tuesday plus you can help yourself to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, snacks and of course the legendary biscuit cupboard! What truly makes BeyondTrust special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. 

This is an exciting and pivotal point in the company’s evolution. More enterprise organizations are recognizing the regulatory compliance and cybersecurity best practices of securing and managing privileged access to systems with highly sensitive data. BeyondTrust’s industry-unique ability to automatically discover and secure privileged credentials, while also protecting privileged access pathways, positions Bomgar for sustained growth in the burgeoning Privileged Access Management market. The importance of the channel has never been greater.

BeyondTrust is an EEO/AA/Disability/Vets Employer and an equal-opportunity employer, offering a competitive salary with excellent benefits. We welcome all candidate applications who meet the minimum qualifications listed above.

"We strive to promote an inclusive organization that collaborates, creates quality work, and makes a real impact."

Kelly, Facilities, Hallifax, Canada

One mission. Infinite impact. Beyond Giving