Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support.
Remote Support gives helpdesk teams the ability to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution. Support everything — computers, mobile devices, hardware, and peripherals — with one, secure tool.
Control, troubleshoot, and fix remote devices on any network. Enable anytime-anywhere support with thick client, browser-based, or mobile access options.
Manage all levels of access and integrate with external directories to scale with infrastructure growth.
Integrate with your trusted CRM, ITSM, SIEM, and Password Management tools. BeyondTrust's open API enables custom integrations.
For technical support teams of all sizes, choosing the right remote support solution is pivotal to the productivity and security of your service desk. Nothing makes a job harder than inadequate tools.
With BeyondTrust Remote Support, you'll be equipped to handle any support situation. BeyondTrust works seamlessly across Windows, Mac, iOS, Android, and more. Our best-in-class technical support teams get you achieving real results quickly.
Compare us to other support solutions by downloading your copy of the Remote Support Buyer’s Guide and Checklist. The document includes:
Provide fast remote assistance to any desktop, server, or mobile device, with screen sharing and remote control - anytime, from anywhere
Manage unattended access to thousands of systems and grow your businesses securely with automation
Granularly manage team users, roles, and session permission settings to enforce a least privileged security posture
Maintain corporate branding standards and create trust by customizing your support experience, including chat
Log all session activity for a complete audit trail, with real time reporting and capture a detailed video log of all session activity