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Bomgar is still the most secure remote support software in the world, only now it's called BeyondTrust Remote Support.
Remote Support gives helpdesk teams the ability to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution. Support everything — computers, mobile devices, hardware, and peripherals — with one, secure tool.
Control, troubleshoot, and fix remote devices on any network. Enable anytime-anywhere support with thick client, browser-based, or mobile access options.
Manage and secure access at all levels, and integrate with external directories to scale with infrastructure growth.
Integrate with your trusted CRM, ITSM, SIEM, and Password Management tools. BeyondTrust's open API enables custom integrations.
“We evaluated several of the solutions in use across the University, including WebEx, GoToAssist, and DameWare. BeyondTrust Remote Support was the only solution that met all our requirements."
For technical support teams of all sizes, choosing the right remote support solution is pivotal to the productivity and security of your service desk. Nothing makes a job harder than inadequate tools.
With BeyondTrust Remote Support, you'll be equipped to handle any support situation. BeyondTrust works seamlessly across Windows, Mac, iOS, Android, and more. Our best-in-class technical support teams get you achieving real results quickly.
Compare us to other support solutions by downloading your copy of the Remote Support Buyer’s Guide and Checklist. The document includes: