Today, we’re excited to announce that TA Associates, one of the largest and most experienced global growth private equity firms, has completed a majority investment in Bomgar. This is great news for everyone at Bomgar as well as our customers and partners, as TA Associates’ investment and unique expertise will help Bomgar to further improve our products, as well as explore new opportunities and markets. 

During the past 11 years, Bomgar has grown to become the leader in Enterprise Remote Support Software because we have the best people, the best products, and the best customers. TA highly values what we’ve built over the past decade, and is the perfect partner to help Bomgar grow and expand in the future. The rise of the consumerization of IT, remote workers, and the Internet of Things is creating a need for new ways to access, support and manage remote systems, users and content. TA Associates’ investment will enable Bomgar to help enterprises around the world meet these next-generation remote management challenges.  

In conjunction with the announcement, I’ve made the decision to transition my role at Bomgar from Chief Executive Officer to Chairman of the Board. I am thrilled to introduce Matt Dircks as the new CEO of Bomgar. Matt has more than 25 years of experience in the software industry with roles encompassing product strategy, product management, engineering, sales, marketing and corporate development. 

In the video below, Matt and I share more about why Bomgar’s partnership with TA Associates is a fantastic opportunity for Bomgar employees, customer and partners. 

We look forward to working closely with the TA team to deliver even more industry-leading solutions and unique value to our customers. I’m extremely proud of and humbled by Bomgar’s bright past, but I truly think our future is even brighter. 

Joel Bomgar
Founder and Chairman of the Board of Bomgar