Highlights & Takeaways from BeyondTrust’s Customer Advisory Board Meeting in Napa Valley | BeyondTrust

Products
Privileged Password Management

Discover, manage, audit, and monitor privileged accounts and credentials.

Password Safe

DevOps Secrets Safe

Privileged Access Discovery Application
Endpoint Privilege Management

Enforce least privilege across Windows, Mac, Linux, and Unix endpoints.

Windows and Mac

Unix and Linux

Active Directory Bridge
Secure Remote Access

Centrally manage remote access for service desks, vendors, and operators.

Remote Support

Privileged Remote Access

Privileged Access Discovery Application
Cloud Security Management

Automate the management of identities and assets across your multicloud footprint.

Cloud Privilege Broker
BeyondInsight

Experience the industry’s most innovative, comprehensive platform for privileged access management.
Solutions
Use Cases
Industry Applications
Solutions

The BeyondTrust Privileged Access Management portfolio is an integrated solution that provides visibility and control over all privileged accounts and users.
Resources
Learn
Attend
- Events
- Go Beyond
- Training
- Webinars
Support
Universal Privilege Management

Our innovative Universal Privilege Management approach secures every user, asset, and session across your entire enterprise.
Company
- About
- Leadership
- Core Values
- Partners
- Careers
Watch Demo
Contact Sales

On February 23^rd, BeyondTrust welcomed its new Customer Advisory Board (CAB) to Napa Valley, California. Greeted with a crisp glass of wine at check-in in true Napa form, 10 of our CAB members descended on the Valley from companies around the country, including members of the fortune 100, and industries spanning financial, healthcare, hospitality, and more.

Having been briefed on the agenda and told to come armed with unvarnished feedback and input, the CAB was ready to meet with members of our executive team and engage in discussions around their BeyondTrust customer experience, areas for innovation and improvement, and the challenges we face as industry professionals. Likewise, the BeyondTrust team was ready to hear it!

During a constructive day of dialogue and collaboration, the CAB members and the BeyondTrust team quickly gelled into one fiercely collaborative working team to pinpoint key initiatives for the year. With the valuable input from each of the members, BeyondTrust gained insight into where the customer experience is thriving, and where it needs improvement; what things are affecting our customers negatively that we ought to stop, what we are doing great that we need to continue and enhance; and what areas customers might feel we are overlooking, and require further investments.

“Customers formed valued relationships with one another, made allies with BeyondTrust leaders, and enjoyed an unforgettable experience in beautiful Napa Valley.”

The team also collaborated on top challenges in the IT security space. Some hot topics included how Cloud migrations and deployments change and challenge security in an organization, key security and IAM integrations and where they can improve, and how to simplify and strengthen security for IT environments that seem continuously pulled in the direction of complexity.

The meeting finished with a hands-on innovation brainstorm, where our customer advisors shared their greatest ideas and aspirations for innovations around products, the customer experience, and market opportunities. BeyondTrust absorbed every piece of feedback, constructive criticism, and praise received, and it will be instrumental in shaping the trajectory of BeyondTrust priorities and initiatives this year and beyond.

Of course, the trip to Napa didn’t conclude without some wine country fun! The group redirected their creative energies from BeyondTrust to wine-making. Everyone rolled-up their sleeves to participate in a unique barrel blending experience, where each individual crafted their very own blend, collected the wine from the barrels, and corked the bottle!

This was followed by the viewing of an incredible classic car collection over chardonnay, a tour of some of Napa’s most magnificent wine caves, and capped by a five-course dinner to celebrate the bond and the breakthroughs that had been made during the day before. When all was said and done, customers formed valued relationships with one another, made allies with BeyondTrust leaders, and enjoyed an unforgettable experience in beautiful Napa Valley.

We look forward to meeting with our CAB again soon to discuss progress achieved, and future initiatives!

As an integral part of the Customer Marketing team at BeyondTrust, Ella finds joy in working to foster strong customer relationships and a positive customer experience. Ella holds a degree in Business Marketing. Her background in Field Marketing and Events serves her well in both her customer marketing efforts and in working to generate new demand for BeyondTrust solutions. Driven by relational business and eager to innovate marketing in the IT security space, customer marketing at BeyondTrust is right where she belongs.

You May Also Be Interested In:

Whitepapers

Cybersecurity Insurance Checklist

Whitepapers

Microsoft Vulnerabilities Report 2021

Whitepapers

Privileged Access Management: PAM Checklist