Today, Bomgar announced the latest release of its enterprise-leading remote support solution, Bomgar Remote Support 18.2, which introduces the new Bomgar Vault for Remote Support. Completely redesigned and fully integrated, the Bomgar Vault was developed for IT help desk technicians who need to access privileged credentials to complete their job tasks. Administrators can now eliminate the need for technicians to memorize or manually track passwords.
Additionally, Bomgar Vault improves productivity as users can inject privileged credentials directly into an endpoint with just one click – without ever knowing or seeing the credentials. The new Bomgar Vault also includes a discovery feature to automatically find and protect AD and local administrator credentials.