This week, Bomgar is presenting at the Technology Services World Expo being held in Las Vegas, Nevada, October 17 - 19. Bomgar will lead a session featuring tips for enhancing the customer support experience through integrated chat technology. Although chat is an excellent channel to improve service desk productivity, when organizations implement it as a standalone solution, they often fail to realize its full potential and ROI. This session will outline how to the increase the value and power of chat through integration with your current environment, and offer real-world examples of successful chat implementations.

  • Who: Doug Patel (Solutions Engineer)
  • What: Screen Sharing is Worth 1,000 Chats
  • When: October 18, 2016; 2:40 – 3:20 PM PDT
  • Where: Las Vegas (MGM Grand Resort)

An exhibitor of the event, Bomgar is also showcasing its remote support and chat solutions at booth No. 16. Learn more about Bomgar’s chat support technology and Ten Steps to Reap the Rewards of Chat Support on

If your organization has had success with implementing Bomgar chat, let us know in the comments below!