Q. What is occurring between Bomgar and Avecto?
Q. Who is Avecto?
A. For organizations seeking to prevent breaches without hindering productivity, Avecto Defendpoint combines best-in-class privilege management and application control software, making admin rights removal simple and scalable across desktops and servers to ensure compliance, security, and efficiency. Since 2008, the company has enabled over 8 million users across the world's biggest brands and most highly-regulated industries to successfully work from the safety of standard user accounts while enjoying the flexibility of admin accounts.
Q. Why did Bomgar acquire Avecto?
A. The acquisition of Avecto enables Bomgar to accelerate efforts to become a leading provider of identity and access management solutions focused on privileged users and accounts. The combined company will offer a best-in-class Privileged Access Management (PAM) solution that defends privileged credentials, protects access pathways, and secures endpoints, while improving productivity. The addition of Avecto will allow Bomgar to:
Q. What products does Avecto offer?
A. Avecto Defendpoint combines best-in-class privilege management and application control, making admin rights removal simple and scalable across desktops and servers to ensure security and compliance. Defendpoint protects against the biggest area of attack, protecting corporate IP by removing local admin rights and the most dangerous sysadmin privileges.
Visit www.avecto.com to learn more.
Q. How does the acquisition impact Avecto and Bomgar customers?
A. There will be no immediate changes to Avecto’s or Bomgar’s current products in conjunction with this acquisition. The Avecto product development and support teams will be integrated into Bomgar, ensuring consistent and uninterrupted product development, support, and service. All in-progress or planned product implementations or upgrades will continue to proceed as planned.
Q. How does the acquisition impact Avecto and Bomgar partners?
A. We believe that there is the potential for significant partner synergy following this acquisition. For the immediate future, the acquisition does not change the way partners will work and interact with either Bomgar or Avecto. We will have more details on the partner integration process in the coming weeks and months.
Q. Will this impact customer service and support?
A. Bomgar and Avecto customers will continue to receive the high-quality customer service they have always experienced. The current Avecto support team will be appropriately integrated into Bomgar to ensure consistent support and service for all customers.
 Forrester Research, “The Forrester Wave™: Privileged Identity Management, Q3 2016”, Andras Cser, July 6, 2016