SUPPORT

BeyondTrust Product Version Support Policy

Definitions

BeyondTrust product versions feature new functionality and have unique two-digit product numbers (e.g. PowerBroker 6.0, PowerADvantage 1.6). All customers should upgrade their installations to the latest version.

Product releases, with three-digit product numbers (e.g. PowerBroker 5.1.2), do not contain significant new product functionality - they fix problems with the current version. These are considered maintenance releases. It is not necessary to upgrade your installation unless you experience the problem fixed by the release. Releases are frequently unique to an O/S and fix an O/S-specific issue. Please consult with BeyondTrust Technical Support to determine whether a maintenance upgrade is suitable for your situation.

Support Policy

Maintenance (i.e. bug fixes, security fixes) is provided for a version up to 27 months after the release of the next version. The end date of maintenance is listed below as "End of Maintenance.”

After that date, BeyondTrust will provide technical support assistance, but no fixes. Very old versions will be supported to the extent we can. BeyondTrust recommends that customers plan to migrate to the latest product version before the End of Maintenance date.

Obsolescence Schedule By Product

PowerBroker Directory Integrator (formerly PowerADvantage)
Version Release Date End of Maintenance
2.x 29 Mar 2010 Open
1.6 10 Nov 2008 29 Jun 2012
1.5 24 Mar 2008 10 Feb 2011
1.4 07 Feb 2008 31 Mar 2008

PowerBroker Express
Version Release Date End of Maintenance
6.x 06 Jul 2010 Open

PowerBroker For Servers Linux Edition
Version Release Date End of Maintenance
6.x 06 Jul 2010 Open

PowerBroker For Servers UNIX Edition (formerly PowerBroker)
Version Release Date End of Maintenance
6.x 28 Sep 2009 Open
5.2 02 Mar 2009 28 Dec 2011
5.1 26 Aug 2008 302 Jun 2011
5.0 18 Apr 2007 09 Dec 2010
4.0 17 Oct 2005 16 Jul 2009
3.5 24 Aug 2004 30 Apr 2007
3.2 10 Nov 2003 31 Jan 2006
3.0 19 Aug 2002 01 Dec 2004
2.8 01 May 2001 01 Apr 2004
2.7 17 Feb 2000 01 Apr 2003
2.6 01 Jul 1999 31 Dec 2002
2.5 01 Dec 1997 01 Apr 2002
Prior to 2.5 Prior to 01 Dec 1997 01 Apr 2002

PowerBroker Password Safe (formerly PowerKeeper)
Version Release Date End of Maintenance
4.x 21 Dec 2009 Open
3.0 02 Jul 2008 21 Mar 2012
2.0 15 Jun 2007 02 Jan 2009
1.7 05 Jan 2007 15 Oct 2007

PowerBroker Management Console (formerly PowerSeries Console)
Version Release Date End of Maintenance
1.x 12 Oct 2009 Open

PowerBroker For Virtualization
Version Release Date End of Maintenance
6.x 06 Jul 2010 Open

PowerPassword
Version Release Date End of Maintenance
3.4 01 Mar 2007 Open
3.2 16 Aug 2005 15 Nov 2007
3.0 23 Aug 2004 31 Dec 2006
2.8 05 May 2003 31 Dec 2005
2.7 02 Jul 2002 01 Dec 2004
2.6 11 Oct 2001 01 Sep 2003
Prior to 2.5 Prior to 22 Oct 1999 01 Apr 2002